Yaskawa Support Services

Yaskawa Motoman's commitment to providing the ideal solution for your collaborative robot application does not end with the installation of the system. Once installation is complete, our support services group will ensure that your system up time is maximized and that your costs are minimized, allowing for the quickest return on your investment.  Yaskawa Motoman offers:

  • Worldwide support

  • 24/7 technical support hotline

  • Highly qualified application programming support

  • Expert field service technical support

  • Regional support specialists

  • Regional technical manager for asset management support

Lifecycle Management

One-size-fits-all maintenance standards really don't apply. In regard to capital equipment, some organizations take a run-to-fail approach, while others are fastidious about the repair process and preventative maintenance. A key to getting the most from the maintenance, or lifecycle management, of a robot (or any other piece of equipment) is customizing the lifecycle management to suit your operations. The cost of system upgrades, robot rebuilds or preventative maintenance may seem like money better spent elsewhere in a facility, unless you look critically at your specific situation and fully understand your cost of unplanned downtime.

You don't need to be psychic to decide which spare parts to keep on hand. Yaskawa Motoman can provide you with a recommended spare parts package for your Smart Series robots.  

Yaskawa America, Inc.- Motoman Robotics Div.
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